Last updated: August 18, 2026
This Privacy Policy explains how Jiangxi Ruixu Technology Co., Ltd., operating under the brand FlyingSpace and offering products under the ON TIME 24 brand, collects, uses, and protects personal information when you visit or make a purchase from flyingontime.com.
We respect your privacy and aim to collect only the information reasonably necessary to provide our products and services.
1. WHO WE ARE
Legal Entity:
Jiangxi Ruixu Technology Co., Ltd.
Operating Brand:
FlyingSpace
Product Brand:
ON TIME 24
Registered Address:
江西省九江市经开区长城路121号恒盛科技园3栋不分单元504,
Jiujiang, Jiangxi Province, China
Email:
support@flyingontime.com
Website:
https://flyingontime.com/
2. INFORMATION WE COLLECT
Depending on how you use our website, we may collect:
Contact and shipping information
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Country, state, city, and ZIP/postal code
Order information
- Products purchased
- Order number
- Order value and currency
- Payment status
- Shipping and tracking information
- Return, refund, repair, and warranty information
Account information
- Email address
- Login information
- Saved addresses
- Order history
Technical information
- IP address
- Browser and device information
- Operating system
- Pages viewed
- Website activity
- Cookies and similar technologies
We do not intentionally collect sensitive personal information unless it is reasonably necessary for a specific service or legal requirement.
3. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process and fulfill your orders
- Process payments and refunds
- Arrange shipping and delivery
- Provide order and tracking updates
- Provide customer service and technical support
- Handle returns, repairs, and warranty requests
- Manage customer accounts
- Maintain website security and functionality
- Prevent fraud and unauthorized transactions
- Improve our website, products, and services
- Send marketing communications where permitted by law
- Comply with applicable legal, tax, customs, and regulatory requirements
We do not use your personal information for purposes unrelated to our legitimate business operations without an appropriate legal basis or your consent where required.
4. PAYMENTS
Payments may be processed by third-party payment providers such as PayPal and other payment services available at checkout.
We generally do not store your complete credit-card number, payment password, or other complete payment credentials on our website.
Payment providers process payment information according to their own privacy policies and applicable laws.
We may receive limited transaction information, such as your name, email address, payment status, transaction reference, currency, and order amount, as necessary to confirm and fulfill your order.
5. COOKIES
We use cookies and similar technologies to operate and improve our website.
Cookies may be used to:
- Keep your shopping cart working
- Support checkout and customer accounts
- Remember preferences
- Improve website performance
- Understand website usage
- Protect against fraud and abuse
- Support analytics or marketing where permitted
You can control or disable cookies through your browser or available cookie settings. Some website functions may not work correctly when essential cookies are disabled.
6. INFORMATION SHARING
We may share personal information with trusted service providers when necessary to operate our business, including:
- Payment processors
- Website hosting and technical providers
- Shipping and logistics companies
- Customs or delivery partners
- Email and customer-service providers
- Analytics and security providers
- Professional advisers where reasonably necessary
We may also disclose information when required by applicable law, court order, government request, fraud investigation, or to protect our customers, business, or legal rights.
We do not sell your personal information as a standalone business asset.
7. INTERNATIONAL DATA TRANSFERS
We are based in China and serve customers internationally, including customers in the United States, Europe, and other countries.
Your personal information may therefore be processed or stored in China or other countries where our payment, hosting, shipping, communication, or technical service providers operate.
Privacy and data-protection laws may differ between countries. Where applicable law requires additional protections for international transfers, we will take reasonable steps to comply with those requirements.
8. DATA RETENTION AND SECURITY
We retain personal information only for as long as reasonably necessary for orders, customer support, warranties, accounting, fraud prevention, dispute resolution, and legal or regulatory requirements.
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmitting or storing information online can be guaranteed to be completely secure.
9. YOUR PRIVACY RIGHTS
Depending on where you live and the laws that apply to you, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Request additional information about how your data is processed
California Residents
Where California privacy laws apply, California residents may have additional rights regarding access, correction, deletion, and certain uses or disclosures of personal information.
We do not knowingly sell personal information for monetary consideration.
To exercise a privacy right, contact us using the email address below. We may request reasonable information to verify your identity before completing certain requests.
European Users
Where applicable European data-protection laws apply, customers in the European Economic Area and the United Kingdom may have additional rights concerning access, correction, deletion, objection, restriction, portability, and withdrawal of consent.
10. MARKETING COMMUNICATIONS
We may occasionally send emails about:
- New products
- Product updates
- Design stories
- Special offers
- Company or brand news
You may unsubscribe at any time by using the unsubscribe link in our marketing emails or contacting us at:
We will continue to send necessary transactional communications, such as order confirmations, payment notices, shipping updates, warranty communications, and customer-service responses.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or policies of websites that we do not control.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
12. CHILDREN’S PRIVACY
Our website and products are not directed to children under the age of 16.
We do not knowingly collect personal information directly from children under 16 without appropriate authorization.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our website, services, payment methods, business practices, or applicable legal requirements.
The latest version will always be published on this page with the updated date shown at the top.
14. CONTACT US
For privacy questions, requests, or complaints, please contact:
Jiangxi Ruixu Technology Co., Ltd.
FlyingSpace / ON TIME 24
Email:
support@flyingontime.com
Website:
https://flyingontime.com/
Registered Address:
Jiangxi, China
We aim to respond to privacy-related requests within a reasonable period and within any timeframe required by applicable law.