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ON TIME 24 · CONTACT

How can we help?

Whether you're considering ON TIME 24 for your space, checking an existing order, or looking for installation and technical support, our team is here to help.

Choose the most relevant option below and we’ll connect your enquiry with the right team.

01 / START HERE

Find the right place to start.

Choose a direct route for orders, product support, sales or a quick WhatsApp enquiry.

02

PRODUCT SUPPORT

Installation, setup, troubleshooting and warranty guidance.

VISIT SUPPORT →
03

SALES

Questions about ON TIME 24, finishes, availability or purchasing.

CONTACT SALES →

02 / SEND AN ENQUIRY

Tell us what you need.

Send us a message and include as much detail as possible. For an existing order or technical question, your order number will help us assist you more efficiently.

DIRECT CONTACT

Connect with the right team.

Use the addresses below for a direct enquiry, or send the form above and we’ll route your message.

03 / OWNERS & SUPPORT

Support beyond the purchase.

From delivery and installation to setup, troubleshooting and warranty service, support continues after your ON TIME 24 arrives.

02 / INSTALLATION & SUPPORT

Guidance when required

ON TIME 24 is designed for straightforward installation. If you need assistance, our team can provide remote guidance.

VISIT SUPPORT →
03 / WARRANTY & SERVICE

One-year limited repair warranty

ON TIME 24 includes a one-year limited repair warranty for eligible manufacturing and functional issues under normal use.

CONTACT TECHNICAL SUPPORT →

INSTALLATION SUPPORT

Designed for straightforward installation, with remote guidance available when required.

PARTS SUPPORT

Installation-related parts and support components may be provided when required as part of after-sales service.

04 / TRADE & PROJECTS

Designed for more than one space.

We welcome enquiries from distributors, dealers, hospitality projects, commercial spaces, interior designers and architects interested in ON TIME 24.

DISCUSS A PROJECT →

CUSTOM PROJECTS

Have a specific space, installation or custom requirement in mind? Tell our technical team about your project. We’ll review the requirements and respond during service hours.

DISCUSS A CUSTOM PROJECT →

GLOBAL SUPPORT

Wherever your ON TIME 24 is installed, our team can assist through online support, email, WhatsApp and remote technical guidance.

05 / COMPANY

FLYING SPACE

A contemporary design brand focused on kinetic movement, material, engineering and architectural space.

Jiangxi Ruixu Technology Co., Ltd.

Unit 504, Building 3
Hengsheng Science Park
No. 121 Changcheng Road
Economic and Technological Development Zone
Jiujiang, Jiangxi
China
FLYINGONTIME.COM ↗

FOLLOW ON TIME 24

Follow the movement, materials and spaces behind ON TIME 24.