{"id":21,"date":"2026-07-16T17:00:43","date_gmt":"2026-07-16T09:00:43","guid":{"rendered":"https:\/\/flyingontime.com\/?page_id=21"},"modified":"2026-08-18T10:23:36","modified_gmt":"2026-08-18T02:23:36","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/flyingontime.com\/zh\/shipping-policy\/","title":{"rendered":"\u914d\u9001\u653f\u7b56"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"21\" class=\"elementor elementor-21\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2eb2c94c e-flex e-con-boxed e-con e-parent\" data-id=\"2eb2c94c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dbe1764 elementor-widget elementor-widget-text-editor\" data-id=\"2dbe1764\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>SHIPPING POLICY<\/h1><p><strong>\u6700\u540e\u66f4\u65b0\u65e5\u671f\uff1a2026 \u5e74 8 \u6708 17 \u65e5<\/strong><\/p><p>We ship ON TIME 24 products to eligible destinations worldwide.<\/p><p>This Shipping Policy explains our shipping methods, estimated delivery times, customs arrangements, and what to do if a shipment is delayed or arrives damaged.<\/p><h2>1. SHIPPING DESTINATIONS<\/h2><p>We currently support international shipping to eligible destinations, including:<\/p><ul><li><p>United States<\/p><\/li><li><p>Europe<\/p><\/li><li><p>China<\/p><\/li><li><p>Other countries and regions available at checkout<\/p><\/li><\/ul><p>Shipping availability may vary depending on destination, logistics conditions, and local regulations.<\/p><p>If your destination is not available during checkout, please contact us at:<\/p><p><strong><a href=\"mailto:support@flyingontime.com\">support@flyingontime.com<\/a><\/strong><\/p><h2>2. PROCESSING AND DELIVERY TIME<\/h2><p>Orders are normally prepared and dispatched after payment has been successfully confirmed.<\/p><p>Our estimated international delivery time is approximately <strong>15 days<\/strong>, depending on the destination and shipping conditions.<\/p><p>The estimated delivery time is not a guaranteed delivery date. Actual delivery may be affected by customs processing, carrier schedules, weather, holidays, or other circumstances outside our reasonable control.<\/p><h2>3. SHIPPING COST<\/h2><p>Available shipping options and applicable shipping costs will be shown during checkout.<\/p><p>Where free shipping or a special shipping offer is displayed for a product or destination, the applicable offer will be shown before payment is completed.<\/p><h2>4. TAXES AND CUSTOMS<\/h2><p>For orders covered by our international shipping terms:<\/p><p><strong>ON TIME 24 covers applicable import duties, VAT, GST, customs-clearance charges, and other import-related taxes associated with the shipment.<\/strong><\/p><p>Customers should not be required to pay additional import-related charges upon delivery for costs already covered under our shipping terms.<\/p><p>If you are contacted by a carrier or customs authority regarding a charge that should have been covered by us, please contact:<\/p><p><strong><a href=\"mailto:support@flyingontime.com\">support@flyingontime.com<\/a><\/strong><\/p><p>Please do not pay the charge without contacting us first where reasonably possible.<\/p><h2>5. ORDER INFORMATION<\/h2><p>Please make sure your shipping information is complete and accurate before submitting your order.<\/p><p>This includes:<\/p><ul><li><p>Full name<\/p><\/li><li><p>Shipping address<\/p><\/li><li><p>City<\/p><\/li><li><p>State or province<\/p><\/li><li><p>ZIP or postal code<\/p><\/li><li><p>Telephone number<\/p><\/li><li><p>Email address where required<\/p><\/li><\/ul><p>We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.<\/p><p>If you notice an address error shortly after placing an order, contact us as soon as possible.<\/p><h2>6. ORDER TRACKING<\/h2><p>Where tracking is available, tracking information will be provided after the order has been shipped.<\/p><p>You may use the tracking information to follow the progress of your shipment.<\/p><p>Please note that tracking information may take some time to appear or update after the package has been handed to the carrier.<\/p><h2>7. DELIVERY DELAYS<\/h2><p>Delivery may occasionally take longer than the estimated timeframe due to:<\/p><ul><li><p>Customs processing<\/p><\/li><li><p>Carrier delays<\/p><\/li><li><p>Severe weather<\/p><\/li><li><p>Public holidays<\/p><\/li><li><p>Transportation disruptions<\/p><\/li><li><p>Government restrictions<\/p><\/li><li><p>Incorrect or incomplete shipping information<\/p><\/li><li><p>Other circumstances outside our reasonable control<\/p><\/li><\/ul><p>We will make reasonable efforts to assist you when a shipment is delayed.<\/p><h2>8. LOST OR MISSING PACKAGES<\/h2><p>If tracking indicates that a package has been delivered but you cannot locate it, please contact the carrier first where appropriate and also contact us at:<\/p><p><strong><a href=\"mailto:support@flyingontime.com\">support@flyingontime.com<\/a><\/strong><\/p><p>If a shipment is confirmed to be lost in transit, we will work with the carrier to determine an appropriate solution.<\/p><h2>9. DAMAGED PACKAGES<\/h2><p>Please inspect the package and product after delivery.<\/p><p>If the package appears seriously damaged, take photographs of the package before opening it where practical.<\/p><p>If the product is damaged, please contact us as soon as reasonably possible and provide:<\/p><ul><li><p>Order number<\/p><\/li><li><p>Photos of the outer packaging<\/p><\/li><li><p>Photos or videos of the product<\/p><\/li><li><p>Description of the damage<\/p><\/li><\/ul><p>We may arrange a repair, replacement, replacement part, or refund depending on the circumstances.<\/p><h2>10. FAILED DELIVERY<\/h2><p>A shipment may be returned to the sender because of:<\/p><ul><li><p>Incorrect address<\/p><\/li><li><p>Recipient unavailable for an extended period<\/p><\/li><li><p>Refusal to accept the package<\/p><\/li><li><p>Failure to complete required delivery procedures<\/p><\/li><li><p>Local carrier restrictions<\/p><\/li><\/ul><p>If a package is returned because of information or actions attributable to the customer, additional shipping arrangements may be required before we can resend the order.<\/p><p>Mandatory consumer rights remain unaffected.<\/p><h2>11. INTERNATIONAL CUSTOMS INFORMATION<\/h2><p>Although we cover applicable import-related duties and taxes under our stated shipping terms, customs authorities may occasionally request additional information from the recipient for clearance purposes.<\/p><p>Customers should provide reasonable information or cooperation when required to complete delivery.<\/p><p>If you need assistance with a customs-related issue, contact:<\/p><p><strong><a href=\"mailto:support@flyingontime.com\">support@flyingontime.com<\/a><\/strong><\/p><h2>12. DELIVERY TO REMOTE OR RESTRICTED AREAS<\/h2><p>Certain remote locations, islands, military addresses, restricted regions, or locations with limited carrier service may require additional arrangements.<\/p><p>We will contact the customer where necessary if an order cannot be delivered using the selected shipping service.<\/p><h2>13. CHANGES TO SHIPPING POLICY<\/h2><p>We may update this Shipping Policy when our shipping services, logistics partners, destinations, or applicable requirements change.<\/p><p>The latest version will be published on this page with the updated date shown above.<\/p><h2>14. CONTACT US<\/h2><p>For shipping, tracking, customs, delivery, or order questions, please contact:<\/p><p><strong>\u6c5f\u897f\u777f\u65ed\u79d1\u6280\u6709\u9650\u516c\u53f8<\/strong><br \/><strong>FlyingSpace \/ ON TIME 24<\/strong><\/p><p><strong>\u7535\u5b50\u90ae\u7bb1\uff1a<\/strong><br \/><a href=\"mailto:support@flyingontime.com\">support@flyingontime.com<\/a><\/p><p><strong>\u7f51\u7ad9\uff1a<\/strong><br \/><a href=\"https:\/\/flyingontime.com\/zh\/\">https:\/\/flyingontime.com\/<\/a><\/p><p><strong>Location:<\/strong><br \/>\u4e2d\u56fd\u00b7\u6c5f\u897f<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SHIPPING POLICY Last updated: August 18, 2026 We ship ON TIME 24 products to eligible destinations worldwide. This Shipping Policy explains our shipping methods, estimated delivery times, customs arrangements, and what to do if a shipment is delayed or arrives damaged. 1. SHIPPING DESTINATIONS We currently support international shipping to eligible destinations, including: United States [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/flyingontime.com\/zh\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flyingontime.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/flyingontime.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/flyingontime.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/flyingontime.com\/zh\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":19,"href":"https:\/\/flyingontime.com\/zh\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":1139,"href":"https:\/\/flyingontime.com\/zh\/wp-json\/wp\/v2\/pages\/21\/revisions\/1139"}],"wp:attachment":[{"href":"https:\/\/flyingontime.com\/zh\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}